Booking Rules

Hotel Guest / Glenmor

  • Hotel Guests / Glenmor may book a court up to 56 days prior, but only from 7 am when booking 56 days prior.
  • The court booking fee will be charged at check-out.
  • Cancellation & Refunds
    • When unable to play, Hotel Guests / Glenmor should cancel as soon as possible so that the court may be used by others.
    • When bookings are cancelled more than 24 hours prior, the booking fees will be automatically refunded.
    • When bookings are cancelled within 24 hours, the booking fees will only be refunded if the same court is rebooked.

Leisure Club Members

  • Leisure Club Members may book a court up to 21 days prior, but only from 7 am when booking 21 days prior.
  • The court fees are shown on the booking sheets.
  • Club Members must have sufficient credit on their booking system accounts in order to book a court.
  • The court fee will be deducted form the members booking system account at the time of booking.
  • Members may "top-up" their booking system accounts online using any debit or credit card.
  • The payment will be processed by SagePay and your account will be credited instantly.
  • Cancellation & Refunds
    • When unable to play, members should cancel as soon as possible so that the court may be used by others.
    • When bookings are cancelled more than 24 hours prior, the booking fees will be automatically refunded as system credit.
    • When bookings are cancelled within 24 hours, the booking fees will only be refunded if the same court is rebooked.

Visitors / Pay & Play

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